Using RFID in Supply Chain Management for Customer Service.

Hsiao-Tseng Lin Wei-Shuo Lo Chiao-Ling Chiang

Published in: SMC (2006)

Keyphrases

supply chain management
customer service
supply chain
rfid technology
radio frequency identification
inventory control
electronic commerce
customer satisfaction
governmental organizations
dynamic pricing
trading agents
customer support
low cost
long term
market prices
strategic decision making
real time