An investigation on the influencing factors of elderly people's intention to use financial AI customer service.
Xusen ChengLiyang QiaoBo YangZikang LiPublished in: Internet Res. (2024)
Keyphrases
- customer service
- influencing factors
- artificial intelligence
- inventory control
- ambient intelligence
- expert systems
- fall detection
- customer satisfaction
- daily life
- customer behavior
- stock market
- intelligent systems
- case based reasoning
- risk management
- economic development
- computational intelligence
- real time
- cost effective
- puts forward
- response time
- probability distribution
- case study
- governmental organizations