A Case Study of an Outsourcing Decision Project in a Large Public Organization.
Björn JohanssonSven A. CarlssonPublished in: ACIS (2006)
Keyphrases
- case study
- information systems
- process management
- information technology
- public services
- decision making
- project management
- change management
- public participation
- open data
- knowledge workers
- decision rules
- technical infrastructure
- systems development
- knowledge management
- service providers
- information processing
- decision process
- data sets
- software development
- decision processes
- test bed
- decision problems
- data collection
- organizational structure
- transaction costs
- decision model
- decision makers
- european project
- human resource management
- project teams
- organizational learning
- software process improvement