Electronic Governance for Context-Specific Public Service Delivery: a Survey of the Literature.
António F. TavaresDelfina SoaresElsa EstevezPublished in: ICEGOV (2016)
Keyphrases
- context specific
- service delivery
- e government
- life cycle
- public services
- end to end
- service management
- service provision
- web services
- public administration
- qualitative probabilistic networks
- public organizations
- domain specific
- government agencies
- public sector
- government information
- government services
- information technology
- case study
- online services
- information systems
- bayesian networks
- e learning