Research on Optimization of Customer Satisfaction Evaluation System Based on Data Mining.
Min ChenLei YeSiming LiXiayin YuanOtilia MantaXiao-Guang YuePublished in: ICIIP (2022)
Keyphrases
- customer satisfaction
- data mining
- service quality
- customer data
- product design
- customer service
- data mining applications
- database
- user satisfaction
- knowledge discovery
- data mining techniques
- decision support
- data mining methods
- customer retention
- customer loyalty
- customer relationship management
- response time
- association rules
- databases