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The Effects of Tip Recommendations on Customer Tipping, Satisfaction, Repatronage, and Spending.

Damon AlexanderChristopher BooneMichael Lynn
Published in: Manag. Sci. (2021)
Keyphrases
  • customer satisfaction
  • recommender systems
  • user satisfaction
  • electronic commerce
  • real time
  • information systems
  • neural network
  • search engine
  • resonant frequency