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Analytics-based decision-making for service systems: A qualitative study and agenda for future research.

Shahriar AkterRuwan BandaraUmme HaniSamuel Fosso WambaCyril R. H. ForoponThanos Papadopoulos
Published in: Int. J. Inf. Manag. (2019)
Keyphrases
  • decision making
  • service systems
  • decision makers
  • data mining
  • business intelligence
  • case study
  • supply chain
  • random walk
  • steady state