A conceptual model for passenger service systems adoption: An interdisciplinary perspective.
Don Dong-hyun LeeWilliam Y. C. WangPaul LeongPublished in: CSCWD (2017)
Keyphrases
- conceptual model
- service systems
- data model
- web technologies
- high level
- service level
- service oriented
- artificial intelligence
- object oriented
- query language
- conceptual models
- call center
- enterprise systems
- data warehouse
- computer science
- information systems
- queueing model
- arrival rate
- knowledge acquisition
- steady state
- data mining