VR-Based Relaxation Therapy for Customer Service Staff: A Pilot Study.
Nazrita IbrahimEze Manzura Mohd MahidinAzmi Mohd YusofMohd Ezanee Bin RusliNur Suria IskandarFarhah Amaliya ZaharuddinImran MahalilPublished in: IVIC (2021)
Keyphrases
- pilot study
- customer service
- call center
- virtual reality
- virtual environment
- inventory control
- customer satisfaction
- customer behavior
- computer games
- pilot project
- customer support
- e learning
- clinical trials
- arrival rate
- elementary school
- iterative algorithms
- virtual world
- objective function
- service quality
- science learning
- governmental organizations
- service level
- learning gains
- computer graphics
- technical support
- real time
- epistemological beliefs