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The Effects of General and Mobile Online Shopping Skilfulness and Multichannel Self-Efficacy on Consumer Showrooming Behaviour.
Markus Makkonen
Jussi Nyrhinen
Lauri Frank
Heikki Karjaluoto
Published in:
Bled eConference (2022)
Keyphrases
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online shopping
individual differences
mobile commerce
consumer behavior
customer satisfaction
satisfaction degree
personal information
shopping behavior
learning outcomes
internet usage
online consumer
mobile devices
service quality
databases
context aware
online retailers