New service development using GAP-based QFD: a mobile telecommunication case.
Jing-Hua LiLei XuXiu-Lan WuPublished in: Int. J. Serv. Technol. Manag. (2009)
Keyphrases
- case study
- mobile technologies
- service provisioning
- mobile web
- mobile devices
- quality function deployment
- mobile communication
- development process
- mobile computing
- mobile services
- computing environments
- mobile phone
- software engineering
- management system
- web services
- service composition
- communication technologies
- mobile environments
- pervasive computing
- multimedia services
- end users