Beneath the surface of organizational processes: a social representation framework for business process redesign.
Gary KatzensteinF. Javier LerchPublished in: ACM Trans. Inf. Syst. (2000)
Keyphrases
- business process
- process model
- business processes
- inter organizational
- business process management
- virtual organization
- business goals
- ws bpel
- workflow management systems
- workflow technology
- workflow model
- web services
- process mining
- reference models
- case study
- workflow models
- business process models
- information technology
- software process
- decision making
- knowledge management
- process execution
- business process modeling
- requirements engineering
- object oriented
- business rules
- service oriented architecture
- software architecture
- knowledge sharing