Keyphrases
- service providers
- quality function deployment
- web services
- service oriented
- service discovery
- service composition
- mobile services
- information services
- service quality
- service delivery
- service oriented architecture
- end users
- service management
- fuzzy sets
- service selection
- fuzzy logic
- fuzzy relations
- evaluation method
- neural network
- membership functions
- value added services
- information systems
- evaluation model
- fuzzy clustering
- group decision making
- fuzzy rules
- source code
- service description
- artificial neural networks