Achieving Business Strategic Objectives: The Place of Maintenance Department.
P. PasipatorwaE. OgbeifunJan-Harm Christiaan PretoriusPublished in: IEEM (2021)
Keyphrases
- information systems
- case study
- knowledge management
- business goals
- business strategy
- decision making
- competitive environment
- strategic management
- business process
- business processes
- business intelligence
- electronic commerce
- strategic planning
- strategic decisions
- business models
- legacy systems
- senior management
- customer retention
- data mining
- business rules
- software maintenance
- state university
- enterprise architecture
- enterprise systems
- multiple objectives
- workplace learning
- data quality
- data sources
- process oriented
- customer service
- customer relationship management
- service delivery
- activity monitoring
- business objectives
- website