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Chatbot Optimization using Sentiment Analysis and Timeline Navigation.
Wagner da Silva Maciel Sodré
Julio Cesar Duarte
Published in:
RITA (2023)
Keyphrases
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sentiment analysis
opinion mining
sentiment classification
sentence level
text classification
natural language processing
text mining
online reviews
multi aspect
product reviews
user generated
collective classification
optimization procedure
expert systems
reinforcement learning
social networks
real world