Determinants of Consulting Service Quality for Accounting and Nonaccounting Service Providers.
George R. Aldhizer IIILeslie D. TurnerMatthew D. ShankPublished in: J. Inf. Syst. (2002)
Keyphrases
- service quality
- service providers
- customer satisfaction
- cloud computing
- web services
- end users
- incident management
- online shopping
- competitive advantage
- call center
- information quality
- competitive environment
- databases
- personal data
- data center
- data analysis
- information systems
- job satisfaction
- online services
- business opportunities