Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service.
Samantha DalalNgan ChiemNikoo KarbassiYuhan LiuAndrés Monroy-HernándezPublished in: CHI (2023)
Keyphrases
- public services
- service delivery
- private cloud
- sharing platform
- service platform
- e government
- service providers
- service oriented
- client server architecture
- real time
- case study
- cloud computing
- service discovery
- sustainable development
- service management
- web environment
- mashup
- service quality
- end users
- service composition
- strategic decisions
- test bed
- website