How Service Design Thinking Could Help Preserve the Institutional Knowledge for Social Problems Solvers: A Case Study of Stray Dog Population Management Planning Guidelines.
Wei-Ting WangHsien-Hui TangJia-Yun LiPublished in: HCI (46) (2023)
Keyphrases
- service delivery
- service management
- solving problems
- web services
- e learning
- design thinking
- case study
- complex domains
- knowledge sharing
- heuristic search
- blocks world
- social interaction
- knowledge base
- decision support
- relational databases
- sat solving
- health care
- knowledge representation
- knowledge creation
- social media
- probabilistic planning