Field Testing a Natural-Language Information System: Usage Characteristics and Users' Comments.
Andrew S. PatrickThomas WhalenPublished in: Interact. Comput. (1992)
Keyphrases
- natural language
- information systems
- usage patterns
- usability testing
- information sources
- usage data
- user profiles
- information extraction
- data mining
- user satisfaction
- user interaction
- collaborative filtering
- knowledge representation
- end users
- recommender systems
- novice users
- online news
- question answering systems
- natural language interface
- user comments
- mobile services
- language processing
- information overload
- semantic analysis
- recommendation systems
- user feedback
- information seeking
- web content
- social media
- information technology
- artificial intelligence
- information retrieval