It and Business Process Outsourcing: The Knowledge Potential.
Leslie P. WillcocksJohn HindleDavid F. FeenyMary C. LacityPublished in: Inf. Syst. Manag. (2004)
Keyphrases
- business process
- business processes
- business rules
- process model
- ws bpel
- web services
- knowledge management
- knowledge acquisition
- workflow model
- knowledge representation
- information systems
- business process models
- case study
- knowledge base
- process mining
- business process management
- expert systems
- information technology
- virtual organization
- inter organizational
- business process modeling
- knowledge based systems