Exploring perceived risk, perceived trust, perceived quality and the innovative characteristics in the adoption of smart government services in Jordan.
Mohammed-Issa Riad Mousa JaradatAkram A. MoustafaAbedalellah Mohammed Al-MashaqbaPublished in: Int. J. Mob. Commun. (2018)
Keyphrases
- perceived risk
- government services
- perceived quality
- perceived usefulness
- negative impact
- user satisfaction
- e government
- internet banking
- structural equation modeling
- higher quality
- subjective norm
- visual quality
- digital government
- quality assessment
- video quality
- internet access
- network conditions
- public sector
- factors affecting
- service delivery
- public administration
- gender differences
- databases
- factors that affect
- technology adoption
- quality metrics
- information sharing