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Why E-Service Relational Benefits and Brand Trust Matters for Online Marketplaces.
Darjat Sudrajat
Zainur Hidayah
Annisa Eka Suci Aprilia
Asnadhiya Sabadylla
Published in:
ICSEB (2023)
Keyphrases
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security services
online marketplaces
personal information
security protocols
service providers
perceived risk
online auctions
key management
security mechanisms
trust model
service oriented
feedback mechanisms
decision making
virtual communities
service quality
reputation information
web services