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LCI: a social channel analysis platform for live customer intelligence.

Malú CastellanosUmeshwar DayalMeichun HsuRiddhiman GhoshMohamed DekhilYue LuLei ZhangMark Schreiman
Published in: SIGMOD Conference (2011)
Keyphrases
  • social networks
  • real time
  • quantitative analysis
  • neural network
  • artificial intelligence
  • website
  • computational intelligence
  • statistical analysis
  • social context