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Effects of personalization and social role in voice shopping: An experimental study on product recommendation by a conversational voice agent.
Chong Eun Rhee
Junho Choi
Published in:
Comput. Hum. Behav. (2020)
Keyphrases
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product recommendation
conversational agents
multi agent
recommender systems
agent model
user preferences
conversational agent
multi agent systems
collaborative filtering
information retrieval
intelligent agents
mobile agents
social interaction
social media
social networks
distributed environment
case study