Service Tailoring: Ein Konfigurationsmechanismus für individualisierte After-Sales-Services im Maschinen- und Anlagenbau.
Jonas BrinkerFriedemann KammlerOliver ThomasPublished in: GI-Jahrestagung (2022)
Keyphrases
- customer service
- service providers
- service discovery
- service oriented
- web services
- service composition
- customer support
- service quality
- service oriented architecture
- service provision
- information services
- service platform
- service delivery
- mobile services
- service selection
- service management
- value added services
- network services
- service integration
- rapidly in recent years
- web service composition
- context aware services
- loosely coupled
- customer satisfaction
- communication services
- service offerings
- public services
- service requirements
- service description
- end users
- context aware
- mobile environments
- internet services
- online services
- service requests
- service systems
- grid services
- message delivery
- e government
- service architecture
- computing environments
- mashup
- virtual organization
- cloud services
- configuration management
- search computing
- cloud computing
- service provisioning
- mobile users
- directory service
- grid environment
- access points
- lifecycle management
- network infrastructure
- mission critical
- mobile devices