Shared Service Centers as a Tool for Intellectual Capital Management.

Agostinho Sousa Pinto Eusébio Costa Paulo Alves

Published in: ICETE (3) (2020)

Keyphrases

intellectual capital
human capital
management system
configuration management
service management
information systems
information technology
knowledge management
organizational learning
service platform
service delivery
service providers
service provisioning
web services
information management