Keyphrases
- small businesses
- technology adoption
- enterprise application integration
- factors that influence
- united states
- case study
- customer service
- national level
- success factors
- electric power
- e government
- small and medium sized enterprises
- competitive market
- perceived usefulness
- factors that affect
- key factors
- business processes
- business strategy
- social influence
- information systems
- electronic business
- data integration
- web services