Are there contagion effects in information technology and business process outsourcing?
Arti MannRobert J. KauffmanKunsoo HanBarrie R. NaultPublished in: Decis. Support Syst. (2011)
Keyphrases
- business process
- information technology
- business processes
- information systems
- process model
- business rules
- service oriented architecture
- case study
- web services
- ws bpel
- process mining
- business process modeling
- workflow model
- workflow management systems
- virtual organization
- business process management
- business process models
- database systems
- artificial intelligence
- workflow technology