A global investigation of key turning points in business process maturity.

Kevin McCormack Jurgen Willems Joachim Van den Bergh Dirk Deschoolmeester Peter Willaert Mojca Indihar Stemberger Rok Skrinjar Peter Trkman Marcelo Bronzo Ladeira Marcos Paulo Valadares de Oliveira Vesna Bosilj-Vuksic Nikola Vlahovic

Published in: Bus. Process. Manag. J. (2009)

Keyphrases