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Designing a Modeling Language for Customer Journeys: Lessons Learned from User Involvement.

Ragnhild HalvorsrudCostas BoletsisEnrique Garcia-Ceja
Published in: MoDELS (2021)
Keyphrases
  • lessons learned
  • modeling language
  • user involvement
  • metamodel
  • case study
  • user feedback
  • electronic commerce
  • real world
  • information retrieval
  • data model
  • software engineering
  • user interaction