Incorporating work, process and task analysis into commercial and industrial object-oriented systems development.
John ArtimMark van HarmelenKeith ButlerJan GulliksenAustin HendersonSrdjan KovacevicShijian LuScott OvermyerRay ReauxDave RobertsJean-Claude TarbyKeith Vander LindenPublished in: ACM SIGCHI Bull. (1998)