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Clarifying the Path to User Satisfaction: An Investigation into Clarification Usefulness.
Hossein A. Rahmani
Xi Wang
Mohammad Aliannejadi
Mohammadmehdi Naghiaei
Emine Yilmaz
Published in:
CoRR (2024)
Keyphrases
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user satisfaction
information systems
service quality
perceived usefulness
structural equation modeling
shortest path
quality attributes
customer satisfaction
perceived quality
user perceptions
search experience
objective measures
user engagement
database
response time