Structural Equation Modeling for Evaluating the Public Value of Service Delivery through e-Government: A Case Study from Sri Lanka.
Kanishka KarunasenaHepu DengAnuradha KarunasenaPublished in: WISM (1) (2011)
Keyphrases
- e government
- service delivery
- structural equation modeling
- public administration
- public services
- public participation
- government websites
- public sector
- public organizations
- user satisfaction
- electronic government
- service provision
- government services
- cross sectional
- structural model
- government information
- survey data
- digital government
- developing countries
- federal agencies
- case study
- perceived usefulness
- knowledge management
- partial least squares
- government agencies
- life cycle
- end to end
- information sharing
- e learning
- data model
- government officials