SumView: A Web-based engine for summarizing product reviews and customer opinions.
Dingding WangShenghuo ZhuTao LiPublished in: Expert Syst. Appl. (2013)
Keyphrases
- product reviews
- sentiment analysis
- opinion mining
- product features
- sentiment classification
- online product reviews
- consumer reviews
- electronic commerce
- user generated
- information sources
- customer satisfaction
- online reviews
- user generated content
- customer reviews
- artificial intelligence
- text classification
- information extraction
- search engine