Exploring Shared Services from an IS Perspective: A Literature Review and Research Agenda.
Erwin FieltWasana BandaraSuraya MiskonGuy GablePublished in: CAIS (2014)
Keyphrases
- literature review
- case study
- fuzzy theory
- service oriented
- service providers
- information systems development
- web services
- public libraries
- service discovery
- context aware
- design science
- service quality
- mobile services
- service delivery
- ubiquitous computing
- current issues
- higher education institutions
- shared information
- end users
- government services
- information services
- mobile applications