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Factors Affecting Customer Loyalty to Application Service Providers in Different Levels of Relationships.
Li-Ting Huang
Jun-Der Leu
Cheng-Kiang Farn
Published in:
ECIS (2008)
Keyphrases
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factors affecting
service providers
service quality
web services
cloud computing
factors influencing
end users
perceived usefulness
knowledge base
life cycle
data mining applications
content providers
customer loyalty