Conflict dissolution in the public sector: A case-study.
Carlos A. Bana e CostaFernando Nunes da SilvaJean-Claude VansnickPublished in: Eur. J. Oper. Res. (2001)
Keyphrases
- public sector
- e government
- information sharing
- information and communication technologies
- current practices
- electronic government
- environmental factors
- public administration
- conflict resolution
- digital government
- case study
- inter organizational
- policy making
- social capital
- test bed
- artificial intelligence
- social networks
- public policy
- service delivery
- public participation
- information technology
- business process change
- government agencies
- public services
- government services
- real world
- health care
- online learning
- information systems
- machine learning