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Transient solution of an M/M/∞ queue with system's additional tasks and impatient customers.
R. Sudhesh
Arumugam Azhagappan
Published in:
Int. J. Math. Oper. Res. (2020)
Keyphrases
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steady state
call center
arrival rate
service times
single server
optimal solution
customer satisfaction
queue size
neural network
genetic algorithm
special case
single server queue