Analysis of the determinants of service quality in the multimodal public transport system of Bhopal city using structural equation modelling (SEM) and factor analysis.
Rahul TanwarPradeep Kumar AgarwalPublished in: Expert Syst. Appl. (2024)
Keyphrases
- service quality
- public transport
- factor analysis
- service providers
- customer satisfaction
- electronic commerce
- user satisfaction
- quality of service
- database
- independent component analysis
- transport network
- discriminant analysis
- data analysis
- information systems
- statistical analysis
- response time
- objective function
- clustering algorithm
- information quality
- machine learning
- real time