Understanding citizens' satisfaction with the government response during the COVID-19 pandemic in China: comprehensive analysis of the government hotline.
Zicheng ZhangAnguo LiYang XuYixiao LiangXinchen JinShanshan WuPublished in: Libr. Hi Tech (2023)
Keyphrases
- comprehensive analysis
- e government
- government agencies
- government services
- electronic government
- public administration
- government organizations
- public sector
- united states
- digital government
- government websites
- economic development
- policy makers
- public services
- information technology
- relationship management
- status quo
- federal government
- government performance evaluation
- public policy
- service delivery
- information sharing
- national level
- developing countries
- information infrastructure
- open data
- intelligence community
- knowledge management
- social media
- case study
- decision making
- information systems