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Exploring the Impact of Review and Service-related Signals on Online Physician Review Helpfulness: A Multi-Methods Approach.
Adnan Muhammad Shah
Xiangbin Yan
Salim Khan
Syed Jamal Shah
Published in:
PACIS (2020)
Keyphrases
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online reviews
preprocessing
computational cost
decision support system
machine learning methods
neural network
data mining
learning algorithm
feature extraction
management system
benchmark datasets
literature review