Service Lifecycle Management in Complex Product-Service Systems.

Peter Dober Shaun West Stefan A. Wiesner Martin Ebel

Published in: APMS (2) (2023)

Keyphrases

lifecycle management
service systems
information management
web technologies
service level
service oriented
service requests
call center
world wide web
queueing model
enterprise systems
random walk
scheduling problem
web services
database
arrival rate
information systems
databases