Introduction to the Minitrack on Service Analytics.
Niklas KühlThomas SetzerHansjörg FrommMichael VössingPublished in: HICSS (2024)
Keyphrases
- web services
- service providers
- service oriented
- learning analytics
- data analysis
- customer service
- loosely coupled
- data management
- business intelligence
- neural network
- multimedia
- management system
- service management
- semantic web services
- service oriented architecture
- service quality
- mobile devices
- information retrieval
- data mining