Introduction to the Minitrack on Service Analytics.

Niklas Kühl Thomas Setzer Hansjörg Fromm Michael Vössing

Published in: HICSS (2024)

Keyphrases

web services
service providers
service oriented
learning analytics
data analysis

customer service
loosely coupled
data management
business intelligence
neural network

multimedia
management system
service management
semantic web services
service oriented architecture

service quality
mobile devices
information retrieval
data mining