Login / Signup
How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation.
Hannelore Crijns
Veroline Cauberghe
Liselot Hudders
An-Sofie Claeys
Published in:
Comput. Hum. Behav. (2017)
Keyphrases
</>
information systems
information technology
decision making
knowledge sharing
knowledge management
machine learning
e learning
website
electronic commerce
online consumer