Technical Note - Queueing Systems with Synergistic Servers.
Sigrún AndradóttirHayriye AyhanDouglas G. DownPublished in: Oper. Res. (2011)
Keyphrases
- queueing systems
- arrival rate
- poisson arrivals
- service times
- traffic intensity
- queueing theory
- steady state
- queueing networks
- heavy traffic
- asymptotically optimal
- markov processes
- fluid model
- queueing model
- service rates
- queue length
- single server
- call center
- control problems
- finite buffer
- customer classes
- neural network
- multiclass queueing networks
- waiting times
- holding cost
- stationary distribution
- dynamic environments
- graphical models
- markov random field
- optimal solution