Applying Swarm Intelligence Algorithms for Dynamic Load Balancing to a Cloud Based Call Center.
Vesna Sesum-Caviceva KühnPublished in: SASO (2010)
Keyphrases
- swarm intelligence
- dynamic load balancing
- call center
- ant colony optimization
- load balancing
- evolutionary computation
- particle swarm optimization pso
- data structure
- computational intelligence
- theoretical and empirical study
- optimization problems
- cloud computing
- social behavior
- multi objective
- particle swarm optimization
- artificial bee colony