Understanding core IS capabilities throughout the IS/IT service co-production lifecycle.

Laleh Kasraian David Sammon Audrey Grace

Published in: J. Decis. Syst. (2016)

Keyphrases

production system
management system
database
e learning
web services
service composition
service quality
customer service
neural network
multi agent systems
end users
information processing
service providers
service oriented
processor sharing