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KLM's Enterprise Governance of IT Journey: From Managing IT Costs to Managing Business Value.
Steven De Haes
Dirk Gemke
John Thorp
Wim Van Grembergen
Published in:
MIS Q. Executive (2011)
Keyphrases
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information technology
databases
information systems
database
real time
machine learning
artificial intelligence
scheduling problem
e government
business intelligence
process oriented
management tools