Customer value creation in value added telecomunikation services.
Janne TakaloOlli MartikainenJukka RuusunenPublished in: SMARTNET (1994)
Keyphrases
- service oriented
- web services
- service providers
- service composition
- european project
- information society
- end users
- information services
- service quality
- ubiquitous computing
- mobile applications
- creation process
- public services
- customer relationship management
- web technologies
- service oriented architecture
- data sets
- information resources
- context aware
- distributed systems
- case study
- e learning
- data mining