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An NGOSS-based automatic service delivery system using EAI technology.
Cheol-Seong Kim
Joong-Goo Song
Dong-Sik Yoon
Kyung-Sup Sun
Published in:
NOMS (2) (2004)
Keyphrases
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service delivery
e government
service management
life cycle
end to end
mobile technologies
case study
government services
service provision
public sector
artificial intelligence
e learning
context aware
data integration